PUBLIC BENEFITS TRAINING
Navigating public benefit programs is often frustrating due to the different eligibility rules and complex application processes. Understanding more about benefit programs (including topics such as who can qualify and how to solve problems) helps case managers and other advocates provide more effective and targeted assistance to people in need. The focus is to improve advocacy for the people served through increased knowledge of these complex programs.
Participants learn to understand the basic rules of who qualifies for a specific benefit, how to complete applications, how to navigate the application process, and how to troubleshoot when problems arise.
Training programs are usually offered twice a year. Federation trainers are also available to present the programs at individual agencies. Programs may be tailored to meet an organization's particular needs.