Training & Technical Assistance
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Navigating public benefit programs is often frustrating due to the different eligibility rules and complex application processes.  Understanding more about benefit programs (including topics such as who can qualify and how to solve problems) helps case managers and other advocates provide more effective and targeted assistance to people in need.  DuPage Federation's Training & Technical Assistance's focus is to improve advocacy for the people served through increased knowledge of these complex programs. 

Training participants learn to understand the basic rules of who qualifies for a specific benefit, how to complete applications, how to navigate the application process, and how to troubleshoot when problems arise.

Training programs are usually offered twice a year.  Federation trainers are also available to present  to individual organizations.  Programs may be tailored to meet an organization's particular needs.

Current Training and Technical Assistance Webinars

The Training and Technical Assistance program will be presenting Immigrant Eligibility for State Benefits - Deep Dive, a free webinar that will take a close look at the immigrant eligibility criteria for state public benefits.  We will explore the Illinois Department of Human Services Policy Manual and identify the immigration statuses required to receive SNAP, Cash or Medical Benefits in Illinois.  Relevant policy and program updates will also be presented.

The live webinar will be offered twice.  If you are interested in attending, register in advance for one of the available dates (this is not a two-part webinar).  After you register you will receive a confirmation email containing the information you will need to join the Zoom meeting.

Funding for this webinar is provided by the Illinois Department of Human Services, Office of Welcoming Centers for Refugee and Immigrant Services.

March 9, 2022 (2:00 - 4:00 PM)

April 20, 2022 (2:00 - 4:00 PM)

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