Navigating public benefit programs is often frustrating due to the different eligibility rules and complex application processes.  Understanding more about benefit programs (including topics such as who can qualify and how to solve problems) helps case managers and other advocates provide more effective and targeted assistance to people in need.  The focus is to improve advocacy for the people served through increased knowledge of these complex programs. 

Participants learn to understand the basic rules of who qualifies for a specific benefit, how to complete applications, how to navigate the application process, and how to troubleshoot when problems arise.

Training programs are usually offered twice a year.  Federation trainers are also available to present the programs at individual agencies.  Programs may be tailored to meet an organization's particular needs.


October 2 & 3, 2019

Click on the image below for more details and to register.

Training Announcement (Oct 2019).JPG

The Federation's mission is to generate cross-sector solutions that leverage expertise to address the human service needs of the DuPage region.

DuPage Federation on Human Service Reform

246 E. Janata Boulevard, Suite 265. Lombard, IL 60148