WEBSITE PRIVACY POLICY

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, and feedback.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our partner entities may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?
Our organization's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share information and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?
We may contact you to notify you to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organization, including the services we offer, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?

Our website and its third-party services may track personal information through the use of cookies.  Our website uses cookies:

 

  • To provide a great experience for our visitors and customers.

  • To identify registered members (users who registered for our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

Please visit all about Cookies to learn more about cookies and how they are used.

 

How do you withdraw consent?

If you do not want us to process your data anymore, please contact us at info@dupagefederation.org or send us mail to: 1910 S. Highland Ave., Suite 135, Lombard, IL 60148.

 

Privacy policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@dupagefederation.org or send us mail to: 1910 S. Highland Ave., Suite 135, Lombard, IL 60148.

The Federation's mission is to generate cross-sector solutions that leverage expertise to address the human service needs of the DuPage region.

DuPage Federation on Human Service Reform

1910 S. Highland Ave., Suite 135, Lombard, IL 60148 

info@dupagefederation.org