EMPLOYMENT OPPORTUNITY

We are DuPage Federation on Human Services Reform, a local nonprofit organization.  We bring together local government and community organizations to identify ways our local community can address its human service needs.  

We are pleased to offer the following job opportunity:

Program Coordinator, Language Access Resource Center (LARC) (posted 11/17/2022)

An essential program in our organization is our Language Access Resource Center (LARC). LARC promotes language access by offering interpretation and document translation services and interpreter training. LARC is looking for a customer service oriented individual to assist with the coordination of its services.

The LARC Program Coordinator provides clerical and coordination support of interpretation and translation services, and interpreter trainings and workshops.

 

The LARC Program Coordinator reports to the LARC Senior Program Director or designee.


Essential Duties Duties & Responsibilities

Office Support

  • Intake, coordinate, implement and evaluate requests for interpreter services utilizing online scheduling system

  • Intake and coordinate requests for translation services

  • Answer calls, emails, and online requests in a timely manner

  • Provide interpreters and customers with the necessary documentation

  • Maintain interpreter and extern database(s)

  • Provide support and collaborate closely with the LARC program director

  • Other duties as required and assigned

 

Instructor Support

  • Assist with interpreter training recruitment

  • Conduct language proficiency assessments

  • Assist with the organization and implementation of interpreter trainings, meetings, and workshops

  • Provide additional assistance to interpreter training instructors as needed

  • Other duties as required and assigned

 

Essential Qualities and Skills

  • Strong customer service skills

  • Skilled at managing electronic files and records

  • Proficient in Microsoft Office, Google Apps, Dropbox, and comfortable learning new software programs

  • Excellent oral and written communication skills

  • Strong organizational skills

  • Ability to multi-task efficiently

  • Experience handling confidential information

  • High school diploma (bachelor’s degree preferred)

  • Minimum one year of office experience

  • Bilingual preferred

 

Additional Information

  • Full-time, non-exempt

  • 37.5 hours per week

  • Remote/hybrid

  • Flexible

  • Hiring Range - $17.50 - $22.00 per hour

  • Benefits available (elaborate)

    • Paid vacation

    • Paid sick time

    • Retirement Plan (employer match)

    • Health, dental, and vision insurance

    • Life and long-term disability insurance

DuPage Federation on Human Services Reform is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, applicants, and independent contractors.  We believe that hiring qualified individuals to fill positions contributes to the overall success of our organization. Each employee is hired to make significant contributions to the organization, without regard to an individual’s sex, gender identity, mental or physical disability, religion, age, race, national origin, ethnicity, sexual orientation, marital status, veteran status or parental status.  We welcome and encourage all individuals who are interested in joining our team to submit an application.