EMPLOYMENT OPPORTUNITY
​​
We are DuPage Federation on Human Services Reform, a local nonprofit that collaborates with government and community organizations to address human service needs. In addition to convening community leaders, we provide language access services, interpreter training, public benefits access training and support as well as research and analysis.
​
We are pleased to offer the following job opportunity:
​
Program Coordinator, LARC (posted 10/16/2024)
The Program Coordinator provides high quality customer service, clerical, and coordination support of interpretation and translation services, and interpreter trainings and workshops.
​
The LARC Program Coordinator reports to the LARC Senior Program Director or designee.
​
Essential Duties & Responsibilities
Office Support
-
Intake, coordinate, implement and evaluate requests for interpreter services utilizing online scheduling system
-
Intake and coordinate requests for translation services
-
Answer calls, emails, and online requests in a timely manner
-
Provide interpreters and customers with the necessary documentation and reports
-
Maintain interpreter and extern database(s)
-
Provide support and collaborate closely with the LARC program director
-
Other duties as required and assigned
Essential Qualities & Skills
​
-
Strong customer service skills
-
Ability to multi-task efficiently
-
Capable of working independently
-
Proficient in Microsoft Excel and familiar with Microsoft Office, Google Apps, Dropbox, and comfortable learning new software programs
-
Excellent oral and written communication skills
-
Strong organizational skills
-
Skilled at managing electronic files and records
-
Experience handling confidential information
Education and Experience
-
High school diploma (bachelor’s degree preferred)
-
Minimum one year of office experience
-
Bilingual preferred
​
​Additional Information
-
Job Type: Full-time (37.5 hours per week), nonexempt
-
Workplace Type: Hybrid
-
Hourly rate: $20.00 - $23.00
-
Benefits available:
-
Generous paid time off (holiday, vacation, sick, etc.)
-
Retirement Plan (up to 3% employer match)
-
Health, dental, and vision insurance
-
Life and long-term disability insurance
-
To Apply
Please use the button below to submit your cover letter and resume via our Indeed posting.
DuPage Federation on Human Services Reform is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, applicants, and independent contractors. We believe that hiring qualified individuals to fill positions contributes to the overall success of our organization. Each employee is hired to make significant contributions to the organization, without regard to an individual’s sex, gender identity, mental or physical disability, religion, age, race, national origin, ethnicity, sexual orientation, marital status, veteran status or parental status. We welcome and encourage all individuals who are interested in joining our team to submit a cover letter and resume.