Language Access Resource Center (LARC) Program/Extern Coordinator
We are DuPage Federation on Human Services Reform, a local not-for-profit organization. We bring together local government and community organizations to identify ways our local community can address its human service needs. An essential program in our organization is our Language Access Resource Center (LARC). LARC promotes language access by offering interpretation and translation services, interpreter training. LARC is looking for a customer-service oriented individual to assist with the coordination of its services.
Full-time (37.5 hours/week)
Compensation and Benefits
$16 – 18 an hour (depending on experience)
Major Medical, Dental, Vision Insurance & Prescription Coverage
Long term disability and life insurance
Employer matching retirement plan
Generous vacation time and sick time
General Summary of Duties
Under the direct supervision of the LARC Program Director or designee, the Program/Extern Coordinator will spend 50% of the time fulfilling Extern Coordinator responsibilities and 50% of the time assisting the dedicated Program Coordinator in fulfilling LARC Program Coordinator responsibilities.
Essential Duties and Responsibilities
Coordinate and manage the interpreter externship program
Conduct student proficiency assessments
Recruit bilingual individuals for interpreter training
Assist in organization and assembly of training and marketing materials
Intake, evaluate and coordinate requests for interpreting and translation services
Maintain LARC activity calendar (e.g., dates for orientation, assessment, and training)
Assist with assessment and organization of interpreter trainings and meetings
Other duties as required and assigned
For a more detailed job description please see below.
Minimum Acceptable Qualifications
Qualifications include an ability to work in a team structure and with diverse groups of people. Must be able to multi-task as well as prioritize projects effectively to improve the efficiency of the Language Access Resource Center while safeguarding a client best interests. Must be self-motivated and possess strong human relation skills including team building. Must be comfortable working with computers and other technological equipment.
The ability to communicate effectively with individuals from all socioeconomic backgrounds is required. Must be cognizant of cultural and perceptual factors that may have an effect on an individual’s treatment and communication.
Education and Experience
Requires high school diploma, minimum of three years customer service experience and at least one year of office experience. Bachelor’s degree and bilingual preferred.
Ability to maintain client confidentiality. Interpersonal skills are a must, with strong orientation to customer service. Must demonstrate a professional demeanor and work ethic.
Please submit resume via our job posting on Indeed.com.
k to Indeed job posting
Resumes will be accepted until December 19th.