EMPLOYMENT OPPORTUNITIES

Language Access Resource Center (LARC) Program/Extern Coordinator

 

We are DuPage Federation on Human Services Reform, a local not-for-profit organization.  We bring together local government and community organizations to identify ways our local community can address its human service needs.  An essential program in our organization is our Language Access Resource Center (LARC).  LARC promotes language access by offering interpretation and translation services, interpreter training.  LARC is looking for a customer-service oriented individual to assist with the coordination of its services. 

 

Job Type

Full-time (37.5 hours/week)

 

Compensation and Benefits

  • $16 – 18 an hour (depending on experience)

  • Major Medical, Dental, Vision Insurance & Prescription Coverage

  • Long term disability and life insurance

  • Employer matching retirement plan

  • Generous vacation time and sick time

  • Paid holidays

 

General Summary of Duties

Under the direct supervision of the LARC Program Director or designee, the Program/Extern Coordinator will spend 50% of the time fulfilling Extern Coordinator responsibilities and 50% of the time assisting the dedicated Program Coordinator in fulfilling LARC Program Coordinator responsibilities.

 

Essential Duties and Responsibilities

  • Coordinate and manage the interpreter externship program

  • Conduct student proficiency assessments

  • Recruit bilingual individuals for interpreter training

  • Assist in organization and assembly of training and marketing materials

  • Intake, evaluate and coordinate requests for interpreting and translation services

  • Maintain LARC activity calendar (e.g., dates for orientation, assessment, and training)

  • Assist with assessment and organization of interpreter trainings and meetings

  • Other duties as required and assigned

 

For a more detailed job description please see below.

 

Minimum Acceptable Qualifications

Qualifications include an ability to work in a team structure and with diverse groups of people.  Must be able to multi-task as well as prioritize projects effectively to improve the efficiency of the Language Access Resource Center while safeguarding a client best interests. Must be self-motivated and possess strong human relation skills including team building. Must be comfortable working with computers and other technological equipment.

 

The ability to communicate effectively with individuals from all socioeconomic backgrounds is required.  Must be cognizant of cultural and perceptual factors that may have an effect on an individual’s treatment and communication.

 

Education and Experience

Requires high school diploma, minimum of three years customer service experience and at least one year of office experience.  Bachelor’s degree and bilingual preferred.

 

Other Skills

Ability to maintain client confidentiality.  Interpersonal skills are a must, with strong orientation to customer service.  Must demonstrate a professional demeanor and work ethic.

 

To Apply

Please submit resume via our job posting on Indeed.com.

k to Indeed job posting

Resumes will be accepted until December 19th.

The Federation's mission is to generate cross-sector solutions that leverage expertise to address the human service needs of the DuPage region.

DuPage Federation on Human Service Reform

246 E. Janata Boulevard, Suite 265. Lombard, IL 60148 

info@dupagefederation.org