Applying for Public Benefits - ABE and Manage My Case

This training will equip participants with the knowledge and skills needed to effectively utilize these digital tools to empower clients and streamline the benefits application and management process.   ABE and Manage My Case are user-friendly online portals developed by Illinois Department of Human Services (IDHS) to facilitate access to a wide range of public assistance programs, including Medicaid, SNAP, cash assistance, and more. These platforms offer individuals the convenience of applying for benefits, submitting documentation, checking application status, and managing their cases online, from the comfort of their own homes.   During this training, participants will receive a comprehensive overview of applying through ABE.

• Discussion on different application methods for public benefits administered by IDHS

• Introduction to ABE and Manage My Case: Understanding the features and functionalities of the website.

• Benefits of Digital Access: Exploring how ABE and Manage My Case streamline the benefits application and management process for clients and…