LARC Services - (630) 782-7544
Requests for on-site foreign language interpreters placed during business hours Monday through Friday 8:30A - 5:00P may be scheduled via secure email (LARC@dupagefederation.org), phone (630-782-7544), fax (630-748-4794), or the FLUENCY online scheduling system (www.gofluently.com/dupagefederationlarc/).
You can schedule services outside of business hours via secured email, FLUENCY, and an after-hours number (630-290-7893). The FLUENCY on-line system requires registration, but you can contact LARC at any time to obtain registration information.
A blank LARC interpreter request form (PDF) may be downloaded here.
American Sign Language
We also have a registry of certified sign language interpreters who reside in nearby communities. Typically, twenty-four hours' notice is preferred to arrange for a sign language interpreter. Due to recent changes in sign language interpreter licensure standards, and depending on the need of the organization, it may take longer to secure an interpreter with the appropriate proficiency / skill level. Last minute and emergency requests will be honored as we are able.
Our goal is to always do whatever we can to accommodate your interpretation and translation needs. If your needs go beyond our current list of face-to-face interpreters, we can arrange for Pacific Interpreters. This is a telephonic interpreting agency that provides 24/7 access for telephone interpretation services in over 180 languages and dialects. A toll-free telephone number and an access code will be made available to you to have direct access. The "wait time" for interpreting is one minute or less. W
LARC's translators have a combination of experience and education. LARC utilizes many translators who have also received their Certificates of Completion as Medical Interpreters. LARC is also a member of the American Translators Association (ATA), the entity that is responsible for the certification of translators. As part of LARC's quality assurance procedures, all translated documents are proofread by another translator.
To obtain a translation of a written document, please submit the request along with the original document to LARC@dupagefederation.org. Within one business day, LARC staff will acknowledge receipt of document to be translated. Upon receipt, LARC staff will immediately begin the intake process which includes the determination of word count and coordination of assigned translator. Once a translator has been confirmed, LARC staff will contact the requestor with final word count, cost, and anticipated date of completion. This communication may take place via e-mail or telephone depending on what is most convenient for the requestor.
For more information regarding consulting or technical assistance services, please contact Lourdes Lonergan, LARC Program Director, firstname.lastname@example.org or (630) 782-7544.