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MAKING THE CONNECTION:
Accessing Public Benefits for Low Income Persons
NEW! 2008 - 2009 Training Schedule and Registration Form
FULL DAY: Making the Connection: Basic Trainings
The session will contain practical information in an easy to understand format regarding the many programs available to assist low income persons (including SSI, Social Security, TANF, Medicare, Medicaid, All Kids, Food Stamps, and more).
Participants will be able to:
- Identify mainstream programs through which a customer may be eligible to receive benefits.
- Be able to make a connection between the program and the person.
- Know how to apply for the mainstream program and explain the process to customers.
- Know where the office for the program is located.
- Have a basic understanding of the application process.
- Know the basics of what the customer will be asked during the application interview.
- Know basic verifications needed.
- Know how long the application will take.
- Know approximately what benefits will be received, if eligible.
HALF DAY: Advanced Topic Trainings
Immigrants and Public Benefits
Domestic Violence and Public Benefits
Public Benefits and Single Adults
Public Benefits for Youth up to 21
NEW! Mental Health and Public Benefits
Participants will be able to:
- Know types of public benefits and how population can qualify
- Help clients apply for appropriate public benefits
- Know what to expect from IDHS & effectively navigate the system
- Be able to troubleshoot problems
- Understand your client’s rights
Understanding Spenddown
Participants will be able to:
- Effectively explain spenddown to clients
- Identify medical expenses that can “meet” spenddown
- Know what to expect from IDHS & effectively navigate the system
- Be able to troubleshoot problems
- Understand your client’s rights
Understanding the Appeal Process
Participants will be able to:
- Effectively explain the appeal process to clients
- Know what to expect from IDHS & effectively navigate the system
- Be able to troubleshoot problems
- Understand your client’s rights
Additional Resources for Accessing Public Benefits:

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